Presented by Renee Grassi.

Regardless of their disability status, everyone deserves to feel like they belong in a public library. However, due to a multitude of barriers—visible, invisible, real, perceived, institutional, and personal—people with disabilities do not always have equitable access to libraries. What can you do in your role at your library to help create more welcoming and inclusive library experiences for people of all abilities? 
 

PART II: Part II will share best practices for applying the Seven Principles of Universal Design to customer service, library programming, library spaces, and technology.

About the presenter:
Renee Grassi for years has been a recognized leader in inclusive library services.  An Illinois native now residing in Minnesota working as Youth Services Manager at Dakota County Library, Renee is passionate about advocating for people of all abilities.  As a librarian in several Illinois public libraries, she has won awards for her groundbreaking work in developing more accessible libraries and disability-friendly programs.